Delivery Transit Time: Once shipped, standard delivery takes 3 to 5 business days to arrive at any destination across Saudi Arabia.

Yes, you can return your product as long as it meets the following conditions:

• Condition Requirements: The item must be undamaged, unopened, and in its original packaging. Due to health and hygiene regulations for cosmetics, used or unsealed products cannot be returned unless they arrived defective.
• How to Initiate: Send an email to info.beautyandelegance@gmail.com with your order number and clear pictures showing the issue.
• Courier Pickup: Once your request is verified, our integrated courier service will coordinate directly with you for a doorstep pickup.
• Resolution: After inspection, you can choose either a product exchange or a full refund to your original payment method (mada, Apple Pay, Visa/Mastercard), which typically processes within 7 to 14 business days.

We accept secure and convenient local and international payment methods, including mada, Apple Pay, Visa, and Mastercard. All online transactions are fully encrypted and processed securely to ensure a safe checkout experience across Saudi Arabia.